What major factors should HR managers look at when designing a training program for employees within their organization?
Experts1 believe that the design of effective training programs should focus on at least four factors:
Written instructional objectives describe the skills or knowledge to be acquired and/or the attitudes to be changed by the training. The objectives should focus on performance and include precise terms: to calculate, to repair, to adjust, to classify, etc.2
Readiness and motivation are two preconditions for learning because they directly influence the success of those who undergo training. Trainee readiness relates to whether they have the knowledge and skills necessary to absorb the material to be presented to them.
Trainee motivation refers to understanding the link between the effort they put into training and the payoff or reward awarded by the training. Why is the training important? What will the employee gain by attending attending? What are the disadvantages of missing the training?
Effective training builds a bridge between employees and the organization by incorporating psychological principles of learning which help employees grasp new material, make sense of it in their own lives, and transfer the knowledge back to their individual jobs. Some of these principles include:
The success of the training will largely depend on the teaching skills and personal characteristics of the instructor. A good trainer demonstrates preparation and an extensive knowledge of the subject matter, is enthusiastic, communicates clearly, and has a genuine interest in the success of their trainees.
(1) Managing Human Resources. Belcourt, Singh, Snell & Morris. (2020).
(2) Special Report: More To Learn. Kranz. (2011)
Many small businesses are struggling to stay afloat and cover their fixed costs, such as rent and insurance, while taking a negative impact on their revenues. Government assistance has emerged to help businesses pay for their rent, but many have had their fate put into the hands of their landlords to apply for the assistance. The new Canadian Emergency Rent Subsidy (CERS) is being introduced to provide rent relief for businesses and allows these businesses to apply to the assistance directly as opposed to waiting for their landlords to do so.